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To us it’s not marketing,
it’s meraki*

Black Bear Creative is a boutique marketing agency providing a perfect balance of strategy, creative and delivery. 

*Ah yes. Meraki. We were just coming to that. When we say that we do everything with meraki, we mean that we put a piece of ourselves – our soul, our creativity, our love – into everything we do, every day.

That could easily just be marketing chat, couldn’t it? After all, we are a marketing agency and this is our website. But when you work with us, you’ll discover that we really mean it. And that’s what makes us different.

We believe in true partnership and in delivering straight-talking, insightful creative solutions. As experts and problem-solvers, we have the knowledge and experience to challenge you when needed.

Your next scroll will bring you to some of the values we hold most dear. If they chime with you, give us a call!

  • We are… Human

    We’re an energetic, passionate, creative, honest, caring bunch of people*. *Spoiler: We’re not real bears. Sorry.

  • We are… Curious

    We listen, we ask questions, we research, we think, we discuss, we learn.

  • We are… Courageous

    We are confident, we are solution-focused, we uncover insights, we make decisions, we deliver.

  • We are… Meraki

    We love what we do, we do it with passion, we put our heart and soul* into it. That’s meraki. *And that’s T’Pau.


Tim Wickens
Founder & CEO

Need to know: Tim’s been involved in the direct marketing industry for over 25 years and has extensive experience across all communication channels, having worked with a range of different businesses involved in fundraising, database marketing, insight, analytics, online marketing, print, print management, fulfilment and creative services.

Good to know: Chelsea supporter. Gets the first round in. Tells it like it is.


Hannah Ridler
Client Director

Need to know: Hannah has 20 years of experience in marketing and branding across various industries. Her expertise spans strategy and planning, company rebrands, direct response marketing, digital campaigns, and large advertising initiatives. Recently, she has focused on direct-to-consumer (D2C) eCommerce, driving growth for scaling businesses. 

Good to know: She has two girls, loves a documentary and is the first one on the dance floor.


Steven D'Arcy-Chambers
Creative Director

Need to know: Steven has worked for some inspiring business leaders including the late Dame Anita Roddick, founder of The Body Shop and organisations such as the NSPCC, ChildLine and Barnardo’s. Other clients have been those on the front-line of human need including Médecins Sans Frontiéres, UNHCR, Save the Children and many more.

Good to know: Likes DIY, spending time with family, country rambles, pub lunches.


Patrick Harrison
Senior Designer

Need to know: Patrick has been honing and perfecting his craft since 2014. With experience across a wide range of industries and mediums, most notably Hand Picked Hotels a chain of luxury hotel and spas, Ocean Independence a global super yacht brokerage and Green People an organic skin care company.

Good to know: Always tinkering with cars/motorbikes or doing a DIY project, and spending time with his family.


Alice MacNiven
Designer

Need to know: Alice graduated from UCA Farnham in 2022 studying graphic design, shortly after completing her studies, she joined our team as a Junior Designer. Since then, she's developed her skills and has brought her creative flair and fresh perspective to our projects, quickly becoming an integral part of our team.

Good to know: Obsessed with her cat Felix and English Miniature Bull Terrier Nelly, and likes playing golf with her family.


Nina Hardy
Account Director

Need to know: Nina has over 25 years of experience in direct marketing, demonstrating her expertise across B2C, B2B, and charity. Her extensive background not only highlights her versatility but also her commitment to making meaningful connections between brands and their customers, regardless of the sector.

Good to know: Has a ‘healthy’ obsession about detail! Loves her labrador Ziggy and escaping to the middle of nowhere.


Paul Williams
Senior Account Manager

Need to know: Paul is a graduate Graphic Designer who has been working in the creative industry for 20 years. Around 10 years ago he made the leap to Account Management and Project Management and hasn’t looked back. Occasionally, he gets his crayons out again for the odd family birthday or wedding invite!

Good to know: Usually running the kids to clubs and walking the dog, likes going to the gym and has a passion for photography.


Chantelle Turner
Senior Account Executive

Need to know: Chantelle joined us after studying at Godalming Sixth Form College having completed her A-Levels in Media studies, Sociology, and English Literature. She brings a huge amount of enthusiasm, creativity, and amazing organisational skills as a dedicated member of our client services team.

Good to know: Obsessed with her cat Nala! Enjoys spending time with her family and friends and travelling the world when she can!

Our creative circle

Over the years we have gathered around us a ‘creative circle’ of the best in the business. Whatever you need, we know the right people for the job. That’s really true, but here’s a reassuring list anyway:

  • Copywriters
  • Art Directors
  • Planners
  • Strategists
  • Researchers
  • Media buyers
  • Graphic Designers
  • SEO experts
  • Animators
  • Film Directors
  • Digital gurus
  • UX experts

Join the pack

If you like what you’ve seen here and you’re also busy doing everything with meraki, give us a call. We love meeting and working with talented people.

Are you a talented cub with a taste for adventure? We’re the pack for you! Share a taster of what you’ve been up to and what you’re passionate about at hello@blackbearcreative.co.uk and let’s chat.